Refund & Return Policy
At Cubs Clothing Nest, we want you to be fully satisfied with every purchase. If for any reason you are not happy with your order, please review our refund and return guidelines below:
1. Eligibility for Returns
-
Items can be returned within 7 days of delivery.
-
Products must be unused, unwashed, and in original packaging with tags attached.
-
Items that are damaged due to customer mishandling will not be eligible for return or refund.
2. Non-Returnable Items
-
Sale, clearance, or discounted items are non-refundable.
-
Personalized or custom-made babywear cannot be returned unless defective.
3. Refund Process
-
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 7–10 business days to your original payment method.
4. Exchanges
-
Exchanges are subject to product availability.
-
If the requested size/design is unavailable, we will issue a refund instead.
5. Return Shipping
-
Customers are responsible for the shipping cost of returns unless the product received is incorrect or defective.
6. How to Request a Return
To initiate a return or refund request, please contact us at:
📧 Email: info@cubsclothingnest.com